Stuart Computer Service

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Solutions to common "How Do I ..." questions

How do I eliminate that annoying space after carriage return in Microsoft Word 2007 and Word 2010?
How do I save Microsoft Office 2007 and 2010 files in Microsoft Office 97-2003 file format by default?
How do I detect fake Antivirus and Antispyware programs?
How do I distinguish between the real AVG and the fake AVG?
How do I split and/or merge PDFs?
How do I disable those annoying Adobe updates?
How do I test my internet speed?
How does a web site know my location?
How do I 'Send to email recipient' using webmail?
Answer: Eliminate that annoying line space after carriage return in Microsoft Word 2007 and 2010: Have you been frustrated by that extra 10 point line space after a carriage return that suddenly appeared when you started using Word 2007 or Word 2010? Here's how to change Word to eliminate it:

Select the Home menu bar, then click on Change Styles (almost all the way to the right), then click on Style Set, then click on Word 2003.Then click on Change Styles again, then click on Set as Default. All Done. No more annoying space after carriage return.
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Answer: Save Microsoft Office 2007 and 2010 files in Microsoft Office 97-2003 file format by default: Microsoft Office file formats changed with Office 2007. If you share your data with users of previous versions of Microsoft Office, you can save each file individually in the prior format, or you can set the progrmas to Compatibility Mode which will save the files in the previous format by default. Here is the Save As dialog box with the prior format highlighted:



Alternatively, you can set up your Office 2007 or 2010 programs to save files in "97-2003" format by default. To do this, click on the office button, then click on the program's Options button (such as "Powerpoint Options" in the example above), then select the "Save" choice on the left side of the window, then select the "97-2003" choice from the "Save files in this format"  drop down list.This is an example from PowerPoint:


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Answer: How do I detect fake Antivirus and Antispyware programs: There are quite a few of these fake antivirus and antispyware programs. Their names sound very legimate, for example, System Tools, Spyware Protection, Malware Defender, etc. One even mimics the real AVG Antivirus name and logo. A rogue program in this category launches itself at startup with a colorful interface similar to the fake AVG interface below, starts a scan, and reports multiple infections on your computer. Some of these strains even block legitimate programs from running. Of course, all the reports are fake, the real infection is the fake antivirus program. Its' object is to get you to pay money to make it go away. Of course, if you pay, the program doesn't really go away, it stays dormant for a few months and then starts up again asking for more money. If you detect this type of malware on your system you should have it removed by a computer professional.
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Answer: Distinguish between the real AVG and the fake AVG: AVG is an antivirus product with both free and paid versions. There is a strain of malware, as described above, that masquerades as AVG, and when it infects your computer, runs a phony scan claiming that you have viruses and trojans. The real AVG user interface if pictured on the left below, and the fake AVG is on the right.

The Real AVG

The Fake AVG

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Answer: Split and/or merge PDFs: To split a PDF go to www.splitpdf.net. On this simple website, click on the 'Pick a file" button to browse your hard drive for the source PDF. Then enter the first and last pages numbers and click the "SPLIT PDF" button. Your source PDF gets uploaded to a server, so if it contains any confidential information you may seek an alternative.

To merge multiple PDFs into one PDF go to www.mergepdf.net. Click on the "Browse" and follow the prompts to upload each individual PDF. Then clisk on the "Merge" button, the server will combine the individual files and download the result.
Answer: Disable those annoying Adobe updates: To disable Adobe Reader updates, launch Adobe reader, then select Edit>Preferences. You will see the box that appears on the left below. Select Updater, then select "Do not download or install updates automatically". To disable Adobe Flash Player updates, launch your browser, then start some flash content, then right click anywhere in the flash content and select Global Settings, then click on Global Notifications Settings panel. You will see the box that appears on the right below. You can increase the update frequency from the default 7 days to 60 days, or disable the update by unchecking "Notify me..." box.

Disable Adobe Reader Updates
Disable Adobe Flash Player Updates

Answer: Test your internet speed: If you are unsure whether your internet bandwidth is as fast as your service provider states, these web sites will help you determine your bandwidth: www.speedtest.net and www.speakeasy.net/speedtest. The first one selects their closest test server based on your location; the second one asks you to select a location for the test.

Your results may vary depending upon time of day or distance from the server. So run the test several times until you have consistent results.
Answer: How a web site knows your location: Have you ever wondered how a web site knows where you are? For example, the first internet speed test web site mentioned above selects a server based on your location; or msnbc.com displays the weather for a nearby city without your logging in.

Here is how it works: each device connected to the internet has a unique Internet Protocol (IP) address consisting of four numbers separated by decimal points. Typically, your IP address provided by your Internet Service Provider (ISP).  IP addresses are assigned to ISPs by region, and there is a commercially available database of the IP addresses. A web site can look up your IP address and determine your approximate location from the database.
Check it out here.
Answer: How to 'send to mail recipient' using webmail: Send to mail recipient is a really nice shortcut in Windows. You can right click on a file in Windows Explorer to use this feature; or you can right click on a link in your favorite browser to use this feature; or within the Microsoft Office suite  you can send the current document to an email recipient. Windows does this by launching your default local emial client, such as Outlook, Outlook Express, Windows Mail, Thunderbird, etc. and placing the content in the appropriate position, an attachment in the case of a file or document; or in the message text. in the case of a link. However, if you use webmail, you are out of luck because Windows does not integrate this feature with Webmail.

Try using Affixa, a free program that tightly integrates this feature with your Gmail or Yahoo Mail account. Once you install Affixa and give it your email credentials, It will create a draft email in your Gmail or Yahoo Mail account each time you use this feature.
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